How do I get a replacement part from Lori?
We don’t have replacement parts for all of our toys, but let us know what you’re missing and we’ll do what we can to help. Call us at 1-866-665-5524 . We’re around Monday through Friday, from 8:00 a.m. to 4:30 p.m. Eastern Standard Time. You can also send us an email at Loridolls@battatco.com. So we can help you faster, please include your phone number, address, and write MISSING PART in the subject line.